With everything and everyone posed to close the deal, what could possibly go wrong? The answer is everything! The teleconferencing monitor at the front of the room short circuits. It is engulfed in a cloud of smoke. The executives run out of the room in alarm. The next day, they call the deal off. You lose what could have been the biggest coup of your career, and all because you didn't carefully choose your company s teleconferencing service provider.
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