Dec 19, 2007

Conference Call Service Options and Their Advantages That Will Save You Money

Conference call services are very beneficial to those who have groups of people who need to collaborate from various locations. The choice about what type of conference call service is needed depends on the needs of the group.

A basic audio only service is sufficient for some. For others, a web solution providing video or application sharing may be necessary. Some find a combination of the two to be most effective. What combination is the best depends on what the group needs to accomplish during collaboration and what resources are available.

For multi-party conference calls, the audio-only option is ideal. Conference call participants dial a central number in order to connect to the conference call. The party who is conducting the conference call can pay for every participant who joins the call or they can have the conference call set up that callers pay their phone companies for long distance charges.
For greater impact, the web conference call option is a good choice. In web conference calls, the moderator can show participants visual presentations such as slides, videos, clips and graphics. With the visual aspect added to the conference call, it is like conducting a standard meeting in the conference room.

Businesses and organizations can benefit from using conference call services. Perhaps the greatest benefit of using a conference call service is that meetings can be held whenever possible. There are no travel costs, a host of other unnecessary expenses, and lost productivity. Those who are not able to participate in conference calls can listen to conference call recordings at a later time.

Conference Call Decision: Web Conference Calling vs Offline Conference Calls

Web conference call is in its infancy and many people are not aware of its multifarious application. Initially, web conference call was used as an audio conference call and was limited to presentation calls. Live video conferencing became possible with the arrival of broadband. The right amalgamation of several features of Internet, computers and software has transformed web conference call to the level of face-to-face meeting.

The greatest advantage that web conference calling has over offline conference calls is that it gives real time interaction with several people. When implemented properly it is just like having a discussion in your conference hall. Unlike most offline conference calls, in web conference call the people engaged in conversation can share and exchange ideas by illustrating it on the whiteboard. This becomes very handy in cases where only drawings can clearly explain the idea. Since this is done in real time with the support of audio, the effect it has is far reaching and cannot be matched by offline conference calls.

Web conference calling is an ideal conference call service for business as it gives the opportunity to discuss issues and put them to vote and fix the issue on hand. This means that by sitting in your office in Manhattan through the conference call you can talk with your subordinates in any part of the world and discuss the business plans. There is no limit to the number of people who can take part in the digital web conference. Offline conference call has the limitation of number and when there are more than three locations it throws up several difficulties. The number of location is never a problem in web conference calling.

Teleconferencing


Teleconferencing entails meeting among people in various locations. Closed-circuit television and other telecommunications equipment make this possible. Audio conferencing, the most common form of teleconferencing, uses various types of audio equipment. Web conferencing, on the other hand, uses the lighting-fast speed of Internet and cable modems.

Teleseminar is a more complex form of teleconferencing. It is a tool for distance-education tool for communicating electronically from one source to several locations. Regardless of which form of teleconferencing you use, however, be sure to pick a service that comes at a reasonable price, and is right for you.

Clinching Deals With The Right Teleconferencing Service

Imagine that for the past year you have been negotiating a huge deal with an overseas firm. On the day the deal will be finalized, your company s big brass troops to the conference room. You are tickled pink that the deal will be completed using the teleconferencing service provider you just chose for the company. What's more, you saved a few bucks by picking a brand new start-up company!

With everything and everyone posed to close the deal, what could possibly go wrong? The answer is everything! The teleconferencing monitor at the front of the room short circuits. It is engulfed in a cloud of smoke. The executives run out of the room in alarm. The next day, they call the deal off. You lose what could have been the biggest coup of your career, and all because you didn't carefully choose your company s teleconferencing service provider.

Wealth Magnet System

Have you heard of the Wealth Magnet System? The Wealth Magnet System is a new business opportunity that is turning a lot of heads. The Wealth Magnet System has been designed for people who want to do NO selling or advertising to make money. This system is said to do 95% of the work for you.

The Wealth Magnet System was started by Jim Mack and Bryon Howell. Both of these guys have been top earners in other companies and are experts at internet marketing. I have personally spoken with Jim Mack and he offered me tips on how to improve my website and he didn't even know me, wow, I thought that was pretty neat.

The Wealth Magnet System has an exclusive database of internet marketing audio and video clips that are worth several thousand dollars. Until now there has been no one willing to teach people exactly what they do to make money online.
The Wealth Magnet System is not a 1 up system. This means that every member that joins will not have to pass up 1 sale to the person who introduced them into the business. This is what makes the Wealth Magnet System so great, you can start earning immediately unlike some other companies.

Types of Call Centers

There are different types of call centers, namely, inbound call centers, outbound call centers, web enabled call centers, CRM call centers, telemarketing call centers and telephone call centers.

Inbound call centers aid to handle calls coming from outside, mostly through toll free numbers. The services of inbound call centers are designed to handle catalog orders, and desk queries. They also incorporate customer care services, predict customer behavior and take action while the customers are still on the line. Inbound call centers employ teams of live operators, account representatives and program managers.

The success of outbound call centers depends on their extensive experience, technological solutions, quality assurance programs and commitment to customer service excellence. They ensure maximum results from direct marketing efforts. The integrated call management systems in outbound call centers systematically direct calls to consumers and transfer successful connections to a selected marketing representative (MR).

The use of web-enabled call centers are also on the increase these days. Web enabled call centers can fetch answers to questions or resolve customer service issues without having to disconnect from the Internet. A web enabled call center improves e-commerce initiatives by offering high quality customer service.

Telephone call centers offer flexible call routing and predictive dialing systems. Utilizing advanced telephony and Internet technology, the customer service representatives (CSR's) at the phone call centers provide accurate and timely information for the most complex inbound or outbound programs. Phone call centers offer personalized call management by a team of professional operators who personally know about the client and his business.

Life Happens Online In Real-time With Video Conferencing Equipment

Technology has come a long way in the past 20 years. People from opposite corners of the globe can now send and receive letters and documents in a matter of seconds. There are now a number of ways to carry out a conversation from thousands of miles away without paying thousands of dollars. And yes, face-to-face conversation across continents are now possible with video conferencing equipment.

Video conferencing equipment has made next-door neighbors of Europe and Asia. They allow people to interact as if they're in the same room through images, text, and sounds relayed real time. This technology is extremely beneficial for multinational businesses and companies with locations all over the globe, as well as for personal use.

Video conferencing can be either one of two types. Point to point, or P2P, allows live video and audio communication between two locations. Multi-point, on the other hand, allows links between three or more locations.
P2P and You In the past, video conferencing equipment was relatively expensive and was only utilized by businesses. However, with the evolution of technology, it is now possible for anyone with a decently running Internet connection to operate a video conference.

Video conferencing equipment includes the common and easy-to-use webcam. With this video conferencing equipment, you can stay in touch with family and friends wherever they may be in the world. And because you can actually see each other, conversations or chat sessions can be more personal, bridging the distance and bringing you and your loved ones closer. This is a good example of a P2P video conference.

Bookmark